Privacy Policy
Last Updated: 18 November 2025
1. Introduction
This Privacy Policy describes how JL Design Studios (“we”, “us”, “our”) collects, uses, stores, discloses, and protects your personal information when you visit our website, purchase our services, join our membership programs, download content, or interact with us in any way.
By accessing or using our services, you agree to the terms of this Policy.
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide
-
Name, email address, phone number, and billing details.
-
Business information submitted through forms, briefs, or project questionnaires.
-
Login credentials for your account or membership area.
-
Content submissions, comments, or messages sent to us.
2.2 Automatically Collected Information
-
IP address, browser type, device information, operating system, and pages viewed.
-
Cookies, pixels, and tracking technologies used for analytics, performance, and personalization.
-
General usage data relating to interactions with our site and membership content.
2.3 Payment Information
Payments are processed by third-party providers (e.g., Wix Payments, Stripe, PayPal, PayStack etc).
We do not store credit card numbers or sensitive payment details on our servers.
3. How We Use Your Information
We use your personal information to:
-
Provide and deliver creative services, subscriptions, downloads, and membership content.
-
Process payments and manage your account.
-
Communicate with you regarding projects, support, updates, and promotional offers (with your consent).
-
Improve our website, user experience, and product offerings.
-
Enforce our Terms and Conditions and prevent fraud or misuse of our platform.
-
Maintain internal records and administrative purposes.
4. Legal Basis for Processing (if applicable)
Where required by law (e.g., GDPR), we process your data based on:
-
Your consent;
-
Contractual necessity;
-
Legitimate business interests;
-
Compliance with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Enable functionality of the website and membership areas;
-
Analyse traffic and performance;
-
Personalise content;
-
Deliver relevant advertising.
You may disable cookies through your browser, but doing so may affect site functionality.
6. Sharing and Disclosure of Information
We do not sell your personal information.
We may share your information with:
-
Service Providers: hosting, analytics, email marketing, payment processors, membership platforms, CRM tools.
-
Business Partners: for joint campaigns or collaborations (only where you have consented).
-
Legal Requirements: where disclosure is mandated by law, regulation, or court order.
-
Protection of Rights: to protect our intellectual property, prevent fraud, or ensure platform security.
7. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no online transmission is fully secure, and we cannot guarantee absolute protection.
8. International Data Transfers
Your data may be transferred and stored in countries outside your own.
We ensure adequate protection through standard contractual clauses, secure processors, and compliance with relevant laws.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by law.
We may anonymise data for analytics or statistical purposes.
10. Your Rights
You may have certain rights regarding your personal information, including:
-
Access to the data we hold about you;
-
Correction of inaccurate information;
-
Deletion of your personal information;
-
Restriction or objection to certain processing activities;
-
Withdrawal of consent (where processing is based on consent);
-
Data portability.
To exercise your rights, contact us at [Your Email Address].
11. Email Communications and Marketing
We may send newsletters, promotions, or updates with your consent.
You may opt out at any time by using the unsubscribe link or contacting us directly.
Transactional emails (e.g., invoices, downloads, service-related updates) cannot be opted out of.
12. Membership Areas and Digital Content
If you join any of our membership plans (paid or free):
-
We collect profile and activity data to personalise your experience.
-
You must keep your login credentials confidential.
-
We may track downloads, views, or usage to prevent abuse of content.
13. Children’s Privacy
We do not knowingly collect, use, or disclose Personal Data from children under 18. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 18 (or the age of majority in your jurisdiction), please contact us using the contact information below so that we can take appropriate action
14. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Revisions are effective upon posting the updated version on our website.
Continued use of our services constitutes acceptance of the updated Policy.
16. Contact Us
For questions, concerns, or data requests, contact:
JL Design Studios
Email: info@jldesignstudios.net
